Please notify MeltSpa by Hershey a minimum of 24 hours in advance should you need to cancel or re-schedule to avoid a 50% charge for the service. All no-show appointments will be charged full value. For group appointments, please notify us a minimum of 72 hours in advance should you need to cancel or re-schedule to avoid a 50% charge for the service. All no-show appointments will be charged full value.

For your convenience, a 20% service charge will be added to your bill for all à la carte treatments, services, and packages. The service charge will be distributed to the spa therapists and support staff who served you during your spa experience.